The call center software for startups and small teams

Get started with your cloud PBX system in 2 minutes

Why Freshcaller?

Absolutely Zero Hardware

No need to invest in phone hardware for your call center.

Absurdly Easy Setup

A web browser and working internet connection are enough to run your call center.

Astonishingly Affordable Software

Kick-start your journey with a pay-as-you-grow plan. Our success lies in your growth.

Image
Manage ongoing calls

Take notes, forward calls to agent groups,
conference other agents to an
ongoing call, and more.

Customer interaction history

View past customer conversations anddynamically search for call notes to getadditional context.

Image
Automated actions

Set up custom business hours for everynumber you own and have automatedactions assigned to each number.

Manage call queues effectively

Automate actions for every number socalls from IVR are routed to specific callqueues, agent groups, and more.

Image
Agent availability status

View agent presence status based onavailability, on-going calls,after call work, training, etc.

Real-time dashboard

Get real-time visibility into call queues, ongoing conversations, and agentavailability information.

Image
Filter call logs

Filter calls and drill into call logs based onnumbers, agents, contacts, call queues,call direction, and more.

Detailed call metrics

View call logs and call recordings withdetailed call metrics to identify howyour call center performance.

Image
Manage ongoing calls

Take notes, forward calls to agent groups,conference other agents to an ongoingcall, and more.

Customer interaction history

View past customer conversations anddynamically search for call notes to getadditional context.

Ready to try out Freshcaller? Hassle free cloud telephony that you can use right away

GET STARTED

Your Details

Let us know how to get back to you.


Hide form