Turn visitors into leads and users into happy, engaged customers
Freshchat is a modern messaging software built for teams who want to ace customer conversations – marketing, sales, or support.
Keep your eyes on the prize
Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.
Have we met before? How’s the weather in Cape Town?
With events timeline, user information, and social profiles, know who you’re talking to and what they are up to. Pull additional information from external apps to make contextual conversations.
Would you like a demo of our new feature?
Don’t just stop with selling. Set up campaigns to onboard and educate new users, or retain and re-engage lapsing customers. Send announcements, get feedback, or share tips and best practices.