IT service desk that’s actually simple

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

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Gartner Peer Insights Customers’ Choice

Freshservice has yet again been voted the customers’ choice for ITSM software. The most usable service desk software is now the most loved too!

Everything you need for IT support
11

Easy to use and set up

Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.

2

Multi-channel support

Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.

3

Gamify your service desk

Turn your service desk into a highly engaging and fun experience for your agents

4

Information at your fingertips

Maintain records of contracts, hardware, software, and other assets, including all details from from acquisition to expiry.

5

Best rated Mobile App

Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road

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