All-inclusive Contact Center As A Service, Unlimited Minutes, Fixed Cost Per Agent
Why Teleforge is better than your current provider
Teleforge is a SA-based software company focused on developing, providing and supporting cutting-edge voice and call centre products to increase call centre productivity. We developed our own products and solutions that enable us to offer world-class call centre technology at fractional pricing. We guarantee the highest quality voice network at the lowest price, allowing our customers and partners the highest return on their technology investment.
Business Executives turn to us because:
- Being South African matters. Teleforge is a SA-based Call Centre Technology company, exclusively servicing over 250 Call Centres clients.
- Teleforge is more than a vendor. We genuinely understand the Call Centre industry; we are more than just a vendor; we are a trusted technology advisor to help our customers make the best technology decisions.
- Uptime & Availability is everything. Teleforge uses the latest in Cloud Hyper-converged Technology from Pure Storage to ensure 99,99999% uptime at our core. (Read more on our Core Network here.)
- Voice Quality & Redundancy is critical. Teleforge has one of the most redundant Voice Networks in South Africa with three Geo-redundant SBCs, each one with its own set of interconnects.
- Compliance is real. Teleforge is GDPR / POPI complaint (Read More)
- Teleforge removes complexity. Teleforge can integrate into the customer’s CRM to remove siloed technology and increase productivity.
- Minimizing costs and increasing return on technology investment create sustainability. Teleforge is by far the most cost effective call centre provider in South Africa.
- Service and competence are vital. We have, without question, the most professional, polished, responsible, courteous and knowledgeable team members in the business; clients tell us often that our team members feel like their own key employees
- It is personal. When you engage with us, we behave like our livelihood depends on your Call Center’s success.