Meet the Teleforge Heads of Department

SYLVESTER KUISIS

HOD: INFORMATION TECHNOLOGY

Sylvester-Kuisis

Sylvester is a passionate, driven, and adaptive individual who does not give up easily, no matter what challenge he is faced with. He is a fast learner, prides himself on having a diverse range of skills, and is continuously working on improving and adding to them. He has five years of experience in the IT industry, and 5 in Telecoms, with specialist knowledge in the Research, Technical, Design, Support, Implementation and Development environments.

He has a BSc in Computer Science from UNISA.

Sylvester, in partnership with Andrew van Niekerk founded Teleforge in July 2013 in Bryanston and has served as the Technical Director since then.

STEFAN VERSTER

HOD: SERVICE ASSURANCE

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Stefan holds Microsoft Certifications ranging from MCP, MCITP, MCSE, and MCSA.  After starting at Teleforge Stefan has further certified himself in Linux Essentials, Digium Dcsa as well as Vicidial which contributed to Teleforge becoming one of the only Authorized Vicidial Partners.

Stefan started out at Teleforge in 2015 as a junior level 1  VOIP engineer and worked his way up to a level 3 Senior engineer in 8 months from inception. He served in several IT management positions and now serves as Service Assurance Manager and with his wealth of technical knowledge plays a vital role in maintaining good and healthy relationships with our customers to ensure that our support and service levels are second to none.

Stefan is a dedicated and hardworking individual who believes that anything is possible when you put your mind to it.  Stefan also loves a new challenge and finds that there is no task too big to solve.

Stefan’s core belief is: “There is no such thing as failing, only learning!”

RIJNHARD HESSEL

HOD: PRODUCT DEVELOPER

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Rijnhard holds a BIS degree specialising in Multimedia from the University of Pretoria. He started working as a Software Developer in the Telecommunications industry (and related industries) from 2012, starting with SMS, moving into Insurance and then to voice in 2014 at Teleforge to lead the development efforts. Rijnhard is a fast learner by nature and a natural problem solver who has manifested in his technical ability as a Senior Developer, and in his strategic responsibilities to realise the Teleforge vision.

His strategic and creative inclinations earned him awards for Innovation early on from the University of Pretoria’s School of Information Technology and numerously later from Teleforge.

His ability to translate business requirements and technical challenges between multiple stakeholders into common understanding adds to his ability to lead the product direction for the Teleforge vision.

LUCAS VAN KASTEROP

HOD: FINANCE

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Lucas is a goal-driven leader, by analysing and coordination of the company’s processes assets he always strives to “make it better.”  He joined the team in 2016 and serves as Teleforge’s financial manager. He obtained his BCom Accounting degree through Free State University and honours through Unisa. He completed his SAICA Learnership contract at a medium-size audit firm in Bloemfontein. During the period 2009 to 2013, he gained experience in auditing, taxation and financial management working with auditing firms in Bloemfontein and Pretoria.

In 2013 to 2016 he gained experience in the pharmaceutical sector as a financial manager. He joined the team in 2016 and is heading up the financial department for Teleforge.

Lucas has the ability to maximise processes within a company and ensure the optimal results are obtained. He strives to make his surrounding better and can identify potential in individuals which he optimises to get the best result for the company.

His vision is to touch people’s lives on a daily basis to ensure that their actions in the future can build a better South Africa.

CHRISTIAAN STANDER

TRAINING AND CUSTOMER EXPERIENCE MANAGER

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Christiaan oversees all personnel and customer related training for Teleforge. He implemented an E-Learning program to create and manage training courses for the company’s products & services. It grants our personnel and customers the opportunity to register a user profile, and then tracks their personal learning experiences.

Christiaan serves as a support pillar for Sales, Service Assurance, Service Delivery and Financial Departments, by devising solutions to complement internal processes.

With his involvement with our clientele, one of his fundamental focus areas is to improve.

DEBORAH RATCLIFFE

HOD: MARKETING MANAGER

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Deborah’s greatest strength is her creativity, drive and is a conceptual thinker. As Teleforge’s Marketing Manager she thrives on challenges, particularly creative ways of advertising the brand, and marketing programs. With a firm belief that successful brands should communicate simply and effectively to its clients, this way creating a sense of emotion and connection with the brand.

Deborah is hands-on in creative and strategy development. An understanding of marketing and advertising objectives, customer needs, and the value of effective communications.

Deborah is passionate about art and people.

If not busy creating art she is busy helping those in need. “always find the positive in any challenging situation.”

JONATHAN JONES

HOD: SERVICE DELIVERY

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Jonathan studied for a BSc in Computer Science at Belgium Campus ITVersity. He joined Teleforge as an intern software developer in 2015. During his second year at Teleforge, he discovered Agile and realized his true passion was not for developing software but was to perfect the process of software development, in this pursuit, he absorbs reams of material on agile out of sheer interest. He aligned Teleforge’s development team with the Agile manifesto and applied its principles and core values to the software delivery lifecycle. He serves as an Agile coach to various team members within Teleforge.

ANTONY MAKINS

CHIEF OPERATIONS OFFICER

Antony-Makins

Antony is an inventive, results-driven executive, an outstanding strategist with the passion for delivering record-breaking revenue growth in highly competitive business markets for both startups to world-class organization’s.

His experience includes heading Liquid Telecom as General Manager of Innovation, Enablement, Partnerships, Professional Services and Special Projects.

He has been a Sales Director for international software vendors such as RedPrairie, JDA Software, SSA ERP and Super Group Technology Solutions. In addition, he was the Managing Director of Scantec, a subsidiary of Westcon SA. He has been an independent non-executive of Teleforge since the inception of the Board and appointed Chairman from 1 March 2018.